FREQUENTLY ASKED QUESTIONS

How much does a repair cost?

A repair will cost a low $55 per repair.

How do I arrange a repair

Simply submit a repair request via the website along with photos of the damage and one of our friendly consultants will contact you to guide you through the repair process. Alternatively call us on 1300 138 560 and we will help you.

How long will a repair take?

We understand your time is valuable and we aim to get you back on the road quickly. The average repair time is between 1 to 4 hours however more extensive damage may take longer and our qualified repairer will keep you informed should a longer period be required ensuring the highest quality repair.

What Types of Damage can you fix?

Scratch And Dent Protection Package

Onsite repairs to scraped, dented bumpers, stone chips and cosmetic touch ups, scratches and dents, windscreen chips, exterior mirror casing repair, painless dent removal, paint chips and small deep scratches, alloy wheel scrape repairs, interior leather scratches and tears. Interior trim repairs.

What other value add products does GLEAM offer?

Protection Advantage Package

At fault motor vehicle excess reimbursement cover, Mis-fuelling Cover, Replacement key cover, Hire car excess waiver cover, Puncture repairs, Holiday Breakdown benefits including emergency accommodation or Emergency hire vehicle.

MisFuel Cover

Up to $1000 protection should you fill up with the wrong fuel type, Peace of mind for twelve months, Australia wide coverage.

Can I use my Insurance?

Due to the low cost of repairs you can avoid going down the path of claiming via your insurer which can be a costly and time consuming exercise. The repair fee is paid directly to the repairer on the day of repair.

Will it look as good as a Body shop repair?

Our repairers use high quality automotive paints and repair products. Our highly trained professional technicians will produce a repair of the highest standard matching that of any body shop cosmetic repair. We only take on repairs that we know will meet your expectations. For further information including repair exclusions please refer to the Benefits of Membership section.

Is the repair guaranteed?

Our number one priority is to satisfy you, our customer. If for any reason you are not happy with our workmanship please call immediately and we will ensure the repair is of the highest standard.

Where can I purchase GLEAM?

GLEAM is currently sold through a network of auto dealerships however we look forward to offering our products to the Australian consumer direct in 2018.

How long is the membership?

We offer you a choice of twelve months or 3 years making our products perfect for any budget.

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